Privacy policy

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

1. Access Data and Hosting

You may visit our websites without providing any personal information. Each time a website is accessed, the web server automatically stores only a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access.

This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves to safeguard our legitimate interests, which prevail within the framework of a balancing of interests, in the correct presentation of our offering. All access data is deleted no later than seven days after the end of your visit to the site.

Hosting Services Provided by a Third-Party Provider

As part of processing on our behalf, a third-party provider provides us with services for hosting and displaying the website. This serves to safeguard our legitimate interests, which prevail within the framework of a balancing of interests, in the correct presentation of our offering. All data collected in the course of using this website or in the forms provided for this purpose in the online shop, as described below, is processed on that provider’s servers. Processing on other servers takes place only within the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data Collection and Use for Contract Processing

We collect personal data when you provide it to us as part of your order or when contacting us, for example via contact form or email. Mandatory fields are marked as such because, in these cases, we require the data in order to process the contract or handle your contact request, and without providing this information you cannot complete the order or send the contact request. The data collected can be seen from the respective input forms. We use the data provided by you to process the contract and handle your inquiries. After the contract has been fully processed, your data will be restricted for further processing and deleted after expiry of any retention periods required under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this in a manner permitted by law and about which we inform you in this declaration.

3. Disclosure of Data

For the purpose of fulfilling the contract, we pass your data on to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select during the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, where applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider during the ordering process using your access data. The privacy policy of the respective payment service provider applies in this respect.

4. Integration of the Trusted Shops Trustbadge

The Trusted Shops Trustbadge is integrated on this website in order to display our Trusted Shops quality seal and collected reviews, as well as to offer Trusted Shops products to buyers after an order.

This serves to safeguard our legitimate interests, which prevail within the framework of a balancing of interests, in the optimal marketing of our offering. The Trustbadge and the services advertised with it are an offering of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.

When the Trustbadge is accessed, the web server automatically stores a so-called server log file, which contains, for example, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. This access data is not evaluated and is automatically overwritten no later than seven days after the end of your visit to the site.

Further personal data is transferred to Trusted Shops only if you have consented to this, if you decide to use Trusted Shops products after completing an order, or if you have already registered for their use. In this case, the contractual agreement concluded between you and Trusted Shops applies.

5. Advertising via Marketing Networks

Google AdWords Remarketing

We use Google AdWords to advertise this website in Google search results and on third-party websites. For this purpose, when you visit our website, Google places a so-called remarketing cookie, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you have visited. This serves to safeguard our legitimate interests, which prevail within the framework of a balancing of interests, in the optimal marketing of our website.

Any further data processing takes place only if you have consented to Google linking your web and app browsing history to your Google account and using information from your Google account to personalize ads that you see on the web. If, in this case, you are logged in to Google while visiting our website, Google uses your data together with Google Analytics data to create and define target audience lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data in order to create target audiences.

Google AdWords Remarketing is an offering of Google LLC (www.google.de). Google LLC has its headquarters in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. On the basis of this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can deactivate the remarketing cookie via this link: Manage cookies. In addition, you can obtain information from the Digital Advertising Alliance about the setting of cookies and adjust your settings accordingly.

Visable Website Leads

Henneke Formbau GmbH uses products and services for analysis and marketing purposes that are provided in cooperation with Visable GmbH (www.visable.com). For this purpose, data is collected, processed, and stored by means of tracking pixel technology and cookies in order to create at least pseudonymized usage profiles and, where possible and appropriate, fully anonymized usage profiles. The collected data, which may initially still include personal data, is transmitted to Visable or collected directly by Visable and used there to create the usage profiles described above. Visitors to this website are not personally identified, and no other personal data is combined with the usage profiles. If IP addresses are identified as personal data, they are deleted immediately. You may object to the forms of processing described here at any time with effect for the future:

6. Sending Review Reminders by Email

Review Reminder by Trusted Shops

If you have given us your express consent to do so during or after your order, we will transmit your email address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne, Germany (www.trustedshops.de), so that they can send you a review reminder by email.

This consent may be withdrawn at any time by sending a message to the contact option described below or directly to Trusted Shops.

7. Contact Options and Your Rights

You have the right to receive free information about the data stored by us concerning your person and, where applicable, the right to rectification, restriction of processing, data portability, or deletion of this data.

If you have any questions regarding the collection, processing, or use of your personal data, or if you wish to request information, rectification, blocking, or deletion of data, withdraw consent you have given, or object to a specific use of data, please contact us directly using the contact details provided in our legal notice.

In addition, you have the right to lodge a complaint with the competent data protection supervisory authority.

Right to Object

Where we process personal data as explained above in order to safeguard our legitimate interests, which prevail within the framework of a balancing of interests, you may object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you may exercise this right at any time as described above. If the processing is carried out for other purposes, you have a right to object only if there are grounds arising from your particular situation.

After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or unless the processing serves the establishment, exercise, or defense of legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.